Refunds

When we give money back, and how it reaches you.

When we refund

  • Print + digital: you cancel before your first issue is posted, and you get a full refund (see Cancellations).
  • Digital, yearly: you cancel within 7 days of paying, and you get a full refund.
  • Digital, monthly: you can stop it at any time and you won't be charged again. We don't refund a month that has started.
  • A yearly renewal you didn't want: a full refund of that renewal if you tell us within 7 days of the charge and before the new year's first issue is posted (or, for digital, comes online).
  • You were charged twice by mistake: we refund the extra charge.
  • A printed issue goes missing or arrives damaged and we can't send another: we refund that issue, one twelfth of the yearly price.
  • We cancel your subscription: we refund every issue we haven't sent.

Missing or damaged issues

Tell us within 30 days of the date it should have arrived (see Shipping and delivery), with a photo if it's damaged. We'll post a replacement first, and refund it if we can't.

How refunds are paid

Refunds go back to the card, bank account or UPI app you paid with, through Razorpay, in the currency you paid in. We start the refund within 2 working days of agreeing it, and it usually reaches you within 5 to 7 working days, depending on your bank. Refunds to cards from outside India can take a little longer.

Asking for a refund

Please write to us at support@quazar.school or call +91 91871 27506 (see Contact), with the email you signed in with.

Last updated 16 October 2026.